Virtual Assistant and Sales for a Healthcare Company in Australia (Home Based Part Time)
Virtual Coworker
Full-time
Remote
Administrative & Virtual Assistance
⢠Handle inbound and outbound calls with potential and existing patients in a professional and friendly manner.
<\/div>
<\/div>
⢠Explain the consultation process clearly to new leads, answer basic inquiries, and guide them through the next steps.
<\/div>
<\/div>
⢠Book and confirm patient consultations using the clinicâs scheduling system, ensuring accurate information and timely follow\-ups.
<\/div>
<\/div>
⢠Process consultation payments over the phone securely and maintain accurate payment records.
<\/div>
<\/div>
⢠Send and manage patient intake forms, ensuring all required information is collected before appointments.
<\/div>
<\/div>
⢠Follow up with patients by phone, SMS, or email to remind them to complete forms or attend appointments.
<\/div>
<\/div>
⢠Reschedule or cancel consultations as needed while maintaining smooth communication with patients and practitioners.
<\/div>
<\/div>
⢠Record and update patient interactions in the system accurately for administrative tracking and compliance.
<\/div>
<\/div>
⢠Collaborate with the clinic team (nurse practitioners and admin staff) to ensure seamless patient care and communication.
<\/div>
<\/div>
⢠Provide general customer support, addressing patient queries promptly and escalating issues when required.
<\/div><\/span>
<\/body> <\/html>"}},{"fieldLabel":"Must Haves","uitype":110,"value":"⢠This role is only open to Filipinos permanently residing in the Philippines
⢠Previous experience in sales and customer service or administrative support, preferably in a healthcare or telehealth setting (Medicinal Cannabis will be a huge bonus)
⢠Strong communication skills (spoken and written English) with a clear, professional phone manner.
⢠Confident in using CRM or scheduling systems (experience with Halaxy, HubSpot, or similar platforms is highly regarded).
⢠Familiarity with Google Workspace (Gmail, Drive, Sheets, Docs) and Microsoft Office for daily administrative tasks.
⢠Comfortable handling online payment systems and maintaining data accuracy.
⢠Experience using call management or VoIP tools (e.g., Aircall, RingCentral, Zoom, or Skype).
⢠Ability to manage multiple communication channels , email, SMS, and calls efficiently and professionally."},{"fieldLabel":"Nice to Haves","uitype":110,"value":"⢠Strong sense of urgency and be proactive in following up leads.
⢠Ability to communicate clearly, empathetically, and professionally with all patients.
⢠Goal\-driven, organized, and confident in phone\-based sales or booking roles.
⢠Manage daily follow\-ups and maintain accurate notes in our system.
⢠Thrive in a results\-oriented environment where performance and reliability are rewarded.
⢠Self\-motivated, organized, and able to work independently while meeting daily task targets."},{"fieldLabel":"Home Office Requirements","uitype":110,"value":"Please only apply for this role if you have the following home office requirements:
· Perfectly working headset and webcam
· Stable internet connection of at least 5 Mbps to 15 Mbps
· Up to date computer system with a minimum of Windows 8 or Mac OS X
· Quiet room with no distractions or background noises
· A backup plan if the power goes out or if your internet connection becomes unstable during your shift
Only applicants meeting the strict criteria above will be contacted."},{"fieldLabel":"Connect With Us","uitype":110,"value":"https:\/\/virtualcoworker.com.ph
https:\/\/virtualcoworker.com\/our\-culture
https:\/\/www.facebook.com\/virtualcoworker
https:\/\/www.linkedin.com\/company\/virtual\-coworker"}],"isMobile":false,"iframe":"true","jobType":"Full Time \/ Part Time","applyName":"Apply Now!","zsoid":"8208015","FontFamily":"Arial, Helvetica, sans\-serif","jobOtherDetails":[{"fieldLabel":"Job Category","uitype":2,"value":"Virtual Assistant"},{"fieldLabel":"Work Schedule","uitype":1,"value":"Monday to Friday, 10:00am to 3:00pm Australian Eastern Standard Time"},{"fieldLabel":"Hours Per Day","uitype":2,"value":"Part Time \- 4 Hours per day"},{"fieldLabel":"Industry","uitype":2,"value":"Health Care Industry"},{"fieldLabel":"Client Location","uitype":2,"value":"Australia"},{"fieldLabel":"Work Location","uitype":1,"value":"Home Based \- Philippines"},{"fieldLabel":"City","uitype":1,"value":"Bondi Junction"},{"fieldLabel":"State\/Province","uitype":1,"value":"New South Wales"},{"fieldLabel":"Zip\/Postal Code","uitype":1,"value":"2022"}],"headerName":"Virtual Assistant and Sales for a Healthcare Company in Australia (Home Based Part Time)","widgetId":"147741000000390320","isJobBoard":"false","userId":"147741000000027001","attachArr":[],"customTemplate":"3","isCandidateLoginEnabled":true,"jobId":"147741000064866555","FontSize":"12","googleIndexUrl":"https:\/\/virtualcoworker.zohorecruit.com\/recruit\/ViewJob.na?digest=mYhLPVmsdoeEYzvtj4AKbYQgAXuOmUJFMFgpIhpshzM\-&embedsource=Google","location":"Bondi Junction","embedsource":"CareerSite","logoId":"idwop0ece2fcac21a443ba16938fb832bdc3b"}
<\/div><\/span>
<\/body> <\/html>"}},{"fieldLabel":"Must Haves","uitype":110,"value":"⢠This role is only open to Filipinos permanently residing in the Philippines
⢠Previous experience in sales and customer service or administrative support, preferably in a healthcare or telehealth setting (Medicinal Cannabis will be a huge bonus)
⢠Strong communication skills (spoken and written English) with a clear, professional phone manner.
⢠Confident in using CRM or scheduling systems (experience with Halaxy, HubSpot, or similar platforms is highly regarded).
⢠Familiarity with Google Workspace (Gmail, Drive, Sheets, Docs) and Microsoft Office for daily administrative tasks.
⢠Comfortable handling online payment systems and maintaining data accuracy.
⢠Experience using call management or VoIP tools (e.g., Aircall, RingCentral, Zoom, or Skype).
⢠Ability to manage multiple communication channels , email, SMS, and calls efficiently and professionally."},{"fieldLabel":"Nice to Haves","uitype":110,"value":"⢠Strong sense of urgency and be proactive in following up leads.
⢠Ability to communicate clearly, empathetically, and professionally with all patients.
⢠Goal\-driven, organized, and confident in phone\-based sales or booking roles.
⢠Manage daily follow\-ups and maintain accurate notes in our system.
⢠Thrive in a results\-oriented environment where performance and reliability are rewarded.
⢠Self\-motivated, organized, and able to work independently while meeting daily task targets."},{"fieldLabel":"Home Office Requirements","uitype":110,"value":"Please only apply for this role if you have the following home office requirements:
· Perfectly working headset and webcam
· Stable internet connection of at least 5 Mbps to 15 Mbps
· Up to date computer system with a minimum of Windows 8 or Mac OS X
· Quiet room with no distractions or background noises
· A backup plan if the power goes out or if your internet connection becomes unstable during your shift
Only applicants meeting the strict criteria above will be contacted."},{"fieldLabel":"Connect With Us","uitype":110,"value":"https:\/\/virtualcoworker.com.ph
https:\/\/virtualcoworker.com\/our\-culture
https:\/\/www.facebook.com\/virtualcoworker
https:\/\/www.linkedin.com\/company\/virtual\-coworker"}],"isMobile":false,"iframe":"true","jobType":"Full Time \/ Part Time","applyName":"Apply Now!","zsoid":"8208015","FontFamily":"Arial, Helvetica, sans\-serif","jobOtherDetails":[{"fieldLabel":"Job Category","uitype":2,"value":"Virtual Assistant"},{"fieldLabel":"Work Schedule","uitype":1,"value":"Monday to Friday, 10:00am to 3:00pm Australian Eastern Standard Time"},{"fieldLabel":"Hours Per Day","uitype":2,"value":"Part Time \- 4 Hours per day"},{"fieldLabel":"Industry","uitype":2,"value":"Health Care Industry"},{"fieldLabel":"Client Location","uitype":2,"value":"Australia"},{"fieldLabel":"Work Location","uitype":1,"value":"Home Based \- Philippines"},{"fieldLabel":"City","uitype":1,"value":"Bondi Junction"},{"fieldLabel":"State\/Province","uitype":1,"value":"New South Wales"},{"fieldLabel":"Zip\/Postal Code","uitype":1,"value":"2022"}],"headerName":"Virtual Assistant and Sales for a Healthcare Company in Australia (Home Based Part Time)","widgetId":"147741000000390320","isJobBoard":"false","userId":"147741000000027001","attachArr":[],"customTemplate":"3","isCandidateLoginEnabled":true,"jobId":"147741000064866555","FontSize":"12","googleIndexUrl":"https:\/\/virtualcoworker.zohorecruit.com\/recruit\/ViewJob.na?digest=mYhLPVmsdoeEYzvtj4AKbYQgAXuOmUJFMFgpIhpshzM\-&embedsource=Google","location":"Bondi Junction","embedsource":"CareerSite","logoId":"idwop0ece2fcac21a443ba16938fb832bdc3b"}