Inside Sales Account Manager

About the Role:

We're looking for a driven Inside Sales Account Manager to join our growing team. This role is ideal for someone with a proven track record in direct sales and account management, especially in hardware and licensing. You'll be responsible for growing and maintaining relationships with our clients and partners across Canada, while closing new business and driving recurring revenue.

This is a remote-first position, but will include occasional in-person visits with clients, vendors, and suppliers.

Key Responsibilities:

• Own and grow a book of existing clients while actively pursuing net-new sales opportunities
• Sell primarily hardware and licensing solutions to mid-market and enterprise clients
• Manage the full sales cycle: quoting, negotiation, closing, and post-sale follow-up
• Build strong relationships with vendors, distributors, and internal teams to ensure timely and accurate order processing
• Maintain up-to-date and detailed notes in HubSpot CRM
• Provide consistent forecasting and pipeline visibility to sales leadership
• Collaborate cross-functionally with marketing, sales support, and technical teams to deliver an excellent client experience

What You'll Bring:

• 3+ years of results-based direct sales and/or account management experience
• Strong phone presence and professional online communication skills
• Confidence in prospecting, presenting, and closing deals virtually and over the phone
• Solid understanding of Microsoft tools (Teams, Outlook, Excel, etc.)
• Experience working for a reseller, MSP, distributor, or vendor in Canada is highly preferred
• Self-motivated, organized, and comfortable working in a fast-paced remote environment

Bonus Qualifications:

• Active and professional online presence (e.g., LinkedIn)
• Proven success in growing hardware and/or licensing sales in a previous role
• Familiarity with Canadian IT distribution channels (e.g., Ingram Micro, Tech Data/Synnex, etc.)