Requirements- Minimum of 2 years’ experience in Customer Success, Account Management, or a similar role within a technology organization, specifically focused on data storage, analytics, or related areas.
- Strong technical background with familiarity in data storage platforms, cloud solutions, analytics tools, or similar technologies.
- Excellent interpersonal, communication, and presentation skills, with the ability to clearly articulate technical concepts to both technical and non-technical audiences.
- Demonstrated problem-solving capabilities and proactive attitude towards identifying solutions.
- Proven ability to manage multiple customer relationships simultaneously, prioritizing tasks and maintaining high levels of customer satisfaction.
- 30-40% Travel
Preferred Skills:
- Familiarity with cloud storage technologies (AWS, Azure, Google Cloud), object storage, hybrid cloud environments, or data analytics platforms.
- Prior experience working with data-driven decision-making, predictive analytics, or AI/ML solutions.
- Ability to analyze data usage metrics and leverage insights to drive customer value.