Technical Business Analyst (m/f/d) - SCAYLE

As the fastest-growing eCommerce platform in Europe, we are now expanding into the US. We’re looking for a Technical Business Analyst (m/f/d) who wants to be a true “day one” part of this expansion. It’s a unique opportunity: you get the stability of a proven, high-growth European company combined with the autonomy and blank-canvas feel of a US startup.

Our platform powers the online stores of globally recognized brands – including SNIPES, Harrods, and Manchester United. What makes us different? As part of the Zalando Group, Europe’s largest retail ecosystem, we bring hands-on experience building and scaling large consumer businesses. We know how to delight shoppers – and what it takes to challenge the status quo. Do you want to join us?

Responsibilities

• Gather, analyze, and structure complex business requirements independently
• Identify gaps, inconsistencies, and risks in requirements early on
• Map customer needs to existing platform features and drive feature adoption
• Create detailed business and integration concepts, including data imports and system flows
• Design scalable solutions and clearly explain trade-offs from both business and technical views
• Lead workshops and align diverse stakeholder groups toward clear decisions
• Own and maintain functional documentation throughout the project lifecycle until go-live

Requirements

• Bachelor’s or Master’s degree in Computer Science, Business Informatics, or comparable experience
• 5+ years of experience in enterprise e-commerce, SaaS platforms, or digital consulting
• Strong expertise in structured requirements engineering and problem-solving
• Solid understanding of e-commerce architectures like OMS, PIM, CMS, and API/data flows (REST/JSON, SQL)
• Ability to work with complex system landscapes and enterprise-level stakeholders
• Experience with platform migrations or replatforming projects is a plus
• Familiarity with platforms such as Salesforce Commerce Cloud, CommerceTools, SAP Commerce Cloud (Hybris), or Shopify Plus is nice to have

YOU ARE THE CORE OF OUR COMPANY
We take responsibility for creating an inclusive and exceptional environment where all genders, nationalities and ethnicities feel welcomed and accepted exactly as they are. We believe that a diverse workforce essentially contributes to the ABOUT YOU culture. In order to maintain talent and diversity, we emphasize the care for physical health, mental health and overall well-being. Our values and work ethics essentially contribute to our brand mission: empower acceptance and shape an inclusive, fair and circular fashion culture.

We are looking forward to receiving your application – preferably via our online application portal! Thus, we can ensure a faster process and for you it is very easy to upload your application documents.

Your contact
Merle