Senior Business Analyst
NHS ProfessionalsAre you looking for a challenging role where you can add strategic value?
We are seeking an exceptional Senior Business Analyst to join the Enterprise Change function at NHS Professionals (NHSP). This is a senior, high‑impact leadership role designed for someone who can shape meaningful change across NHSP’s most strategic programmes.
Operating at the intersection of people, process, and technology, you will lead complex analytical work that underpins major transformation initiatives across operational and digital domains. You will bring clarity to ambiguity, ensure problems are correctly understood, and translate business needs into solutions that deliver measurable organisational value.
Beyond your analytical expertise, you will lead, develop, and mentor a team of Business Analysts, setting standards of excellence, strengthening NHSP’s analytical capability, and fostering a culture that embraces challenge, innovation, and continuous improvement.
This role is ideal for someone who is not just a BA, but a strategic thinker, trusted advisor, and influential leader capable of driving change at scale across a dynamic organisation.
What You’ll Lead & Deliver
- End‑to‑end analysis of major transformation initiatives across technology, operations, workforce, and service delivery.
- Facilitated workshops and discovery activities to uncover, validate, and constructively challenge business problems and opportunities.
- High‑quality analytical artefacts including process maps, TOMs, requirements packs, gap analyses, options appraisals, and impact assessments.
- Translation of complex business needs into clear functional and non‑functional requirements.
- Traceability of requirements through to delivery, ensuring solutions meet strategic and operational needs.
- Support for testing, business readiness, and transition into BAU.
- Contribution to benefits tracking, measurement, and realisation.
- Consistent application of Agile, Waterfall, or hybrid methodologies depending on programme needs.
- Collaboration with Project Managers, Programme Managers, Product Owners, SMEs, suppliers, and other multidisciplinary delivery teams.
- Strong governance, documentation, and quality assurance across all deliverables.
Why Join NHSP?
At NHSP, your work will directly support improvements to how the NHS delivers care. You’ll contribute to meaningful transformation at scale, influence strategic decisions, and develop the analytical capability of a growing team.
If you’re driven by purpose, motivated by complex challenges, and passionate about leading analytical excellence—this is the role for you.
About The Candidate
To be successful in the role we are looking for the following;
A Critical Thinker & Problem Solver
Able to unpick complex issues, define the real problem, and craft structured, evidence‑based recommendations.
A Skilled Facilitator & Communicator
Comfortable leading workshops, shaping conversations, and engaging senior stakeholders with confidence and credibility.
A Trusted Advisor
Someone who acts as a thought partner—able to challenge respectfully, provide insight, and guide stakeholders towards better outcomes.
A Mentor & Team Developer
Passionate about coaching others, growing capability, and setting high analytical standards.
An Innovator & Continuous Improver
Curious, modern in approach, and proactive in identifying opportunities for automation, digital improvement, or service design.
Calm, Organised & Self‑Directed
Able to handle competing priorities, manage ambiguity, and maintain high quality under pressure.
What You’ll Bring
Essential
- Proven experience delivering complex transformation as a Senior Business Analyst.
- Leadership experience managing or mentoring Business Analysts.
- Strong skills in requirements gathering, process mapping, solution design, and business modelling.
- Confident workshop facilitator with a constructive and challenging approach.
- Excellent communication and stakeholder engagement across all levels.
- Expertise in Agile, Waterfall, and hybrid delivery methods.
- Experience in testing support, business readiness, and benefits realisation.
- Strong analytical, structured thinking, and problem‑solving capability.
- Proficiency in tools such as Visio, Miro/Mural, Lucidchart, JIRA, Azure DevOps, Confluence, Asana, and PowerBI.
Desirable
- BCS / IIBA Business Analysis certification.
- Experience within the NHS, healthcare, or large‑scale transformation environments.
- Exposure to service design, UX, user research, or product management.
- Understanding of data analysis, data strategy, or data‑driven decision‑making.
About Us
In return for your commitment, we will offer you some fantastic benefits:
- Generous annual leave allowance with the ability to buy and sell - 27 days per year, plus bank holidays
- A commitment to talent management & development
- Values Star of the Month! - Our star of the month award enables you to recognise colleagues or teams that have gone the extra mile and they could win £100 worth of shopping vouchers
- Pension – We’ll contribute up to 10% towards your pension if you join our stakeholder pension scheme
- Life Assurance
- Group Income Protection
- Wellbeing Programme
- Employee Assistance Programme
- Employee Engagement & discounts platform
About Us:
NHS Professionals (NHSP) run the largest NHS flexible staff bank, placing highly skilled temporary workers in NHS Trusts to meet their short, medium and long-term needs. Uniquely we are owned by the Department of Health and Social Care and we therefore reinvest any surplus we make directly back into the NHS.
NHSP is committed to being an inclusive employer of choice, working with a variety of partner organisations which provide valuable insights and best practice. We are accredited as a Top Employer by the Top Employers Institute and recognised as one of the Sunday Times Best Places to Work. As part of our ongoing commitment to equity, diversity and inclusion, we have been awarded the Race Equality Code Quality Mark and are a signatory of Disability Confident, Menopause Pledge and Mental Health at Work Commitment.
Equality, Diversity & Inclusion (EDI)
- To ensure we become an inclusive recruiter of choice, encompassing a fully diverse workforce, which truly reflects society
- To proactively embed the EDI agenda, in a meaningful way, in all that it does
- To create a psychologically safe environment in which everyone can thrive and be at their best
- To actively support and Include disabled people as part of our commitment to the Disability Confident scheme, including offering an interview to applicants to who meet the minimum criteria and choose to apply under the scheme.