We are seeking a highly organized, proactive, and resourceful Remote Property Operations Manager to oversee the day-to-day management and operations of our vacation rental property. This is a fully remote role that requires excellent communication, problem-solving, and project management skills to ensure smooth and efficient operations, a high-quality guest experience, and optimal occupancy rates.
Key Responsibilities:
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Guest Management:
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Coordinate check-in/check-out processes
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Handle guest inquiries and issues via Airbnb/VRBO/Booking.com or other platforms
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Manage guest reviews and ensure a 5-star experience
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Operational Oversight:
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Liaise with local service providers (cleaners, maintenance teams, etc.)
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Create and maintain standard operating procedures (SOPs)
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Schedule cleanings, inspections, and maintenance
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Booking & Calendar Management:
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Monitor and update booking calendars across platforms
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Optimize availability and pricing to maximize occupancy and revenue
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Administrative Tasks:
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Oversee payment processing and coordinate with the accounting team
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Track expenses and provide monthly performance reports
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Maintain property inventory lists and order supplies as needed
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Marketing & Optimization:
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Assist with listing optimization, photography updates, and promotions
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Monitor competitor listings and implement strategies to stay competitive
Qualifications:
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Proven experience in property management, hospitality, or project management
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Familiarity with short-term rental platforms (Airbnb, VRBO, etc.)
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Strong organizational and communication skills
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Tech-savvy and comfortable using property management tools (e.g., Guesty, Hostfully, etc.)
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Ability to work independently and manage time effectively
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Comfortable coordinating with on-the-ground teams from a remote location
Preferred:
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Experience working remotely with international clients
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Customer service background a plus
Job Type:
Remote | Part-Time or Full-Time (Flexible Based on Candidate)
Compensation:
Competitive, based on experience. Performance-based bonuses available.