Director, Business Development - Multi-Client & ECommerce

About the Position

The Business Development Director – Multi Client & E-Commerce is responsible for driving revenue expansion within our existing customer base by identifying and developing comprehensive multi-client and E-Commerce solutions that complement our warehouse services. This position serves as the primary point of contact for wallet share growth initiatives, leveraging our full suite of logistics capabilities to deliver integrated supply chain solutions that drive mutual value for clients and the organization.

Functions

• Create, develop, solution, and sell new business opportunities in the Multi Client and e-Commerce verticals.
• Develop a structured process to identify and integrate e-commerce and multi-client solutions into the existing customer portfolio within current warehouse operations.
• Create and maintain a robust pipeline of opportunities with clear revenue projections and timelines.
• Partner with existing warehouse customers to understand their e-commerce needs and broader supply chain challenges. 
• Engage with internal supply chain solutions teams to design comprehensive, e-commerce strategies, demonstrating ROI and value creation for proposed solutions. 
• Establish and track performance metrics for wallet share growth across transportation divisions. 
• Use market intelligence, benchmarks, and client feedback to identify cross-sell and upsell opportunities and capture incremental revenue.
• As other duties are required or assigned.

Qualifications

• Bachelor's degree in Business, Supply Chain Management, Logistics, or related field required.

• Minimum 8 years of experience in third-party logistics, transportation, or supply chain services; specifically within e-commerce.
• Proven track record of driving revenue growth through solution expansion and wallet share capture. 
• Strong knowledge of warehouse operations and how transportation integrates within broader supply chain strategies. 
• Proficiency in financial modeling, pricing strategies, and contract negotiation. 
• Experience with CRM systems, business intelligence tools, and performance reporting platforms. 
• Exceptional ability to influence and lead without direct authority across multiple business units. 
• Strong presence with ability to engage C-level decision makers. 
• Proven consultative selling skills with complex, multi-stakeholder sales processes. 
• Excellent communication and presentation skills for both internal and external audiences. 
• Strategic thinking capability to identify market opportunities and develop comprehensive growth plans. 
• Strong analytical skills to assess solution feasibility, competitive positioning, and financial impact. 
• Project management expertise to coordinate complex, multi-phase solution implementations. 
• Ability to translate operational capabilities into compelling value propositions. 

Competencies

• Business Acumen - Knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization. 

• Communicate for Impact - Devoting the time and resources necessary to communicate the strategic vision, direction, priorities, and progress of the team for which you are responsible. 

• Leading People - Ability to develop and implement strategies to maximize employee performance and foster employee engagement in meeting the organization's strategy. 

• Managing Transitions / Change Management - Effectively plans, manages and communicates changes in processes with appropriate stakeholders. 

• Relationship Management - Building and maintaining relationships with internal partners to successfully complete projects and organizational objectives.  

• Strategic Agility - Gains perspective and balances the pressure between daily tasks and strategic actions that impact the long-term viability of the organization.