Accounts Receivable Clerk

We are seeking a detail-oriented and organized Accounts Receivable Clerk to join our finance team. The ideal candidate will play a vital role in maintaining the financial health of the organization by ensuring accurate processing of incoming payments, managing customer accounts, and supporting the overall cash flow process. The successful candidate will have strong attention to detail, excellent communication skills, and a solid understanding of accounting principles.

Key Responsibilities:

• Process Incoming Payments: Accurately record and process payments received from customers, including checks, ACH transfers, and credit card transactions.
• Manage Customer Accounts: Maintain and update customer account records, ensuring all information is accurate and up-to-date.
• Reconcile Accounts: Regularly reconcile accounts receivable transactions, ensuring that discrepancies are promptly investigated and resolved.
• Issue Invoices: Generate and send accurate invoices to customers in accordance with contract terms, ensuring timeliness and completeness.
• Collections: Follow up with customers on overdue payments via phone, email, or mail to ensure timely collection.
• Assist in Month-End Close: Prepare reports and assist with month-end closing processes by providing accounts receivable data for financial statements.
• Maintain Records: Keep detailed and organized records of all transactions, payments, adjustments, and customer communications for audit and reference purposes.
• Resolve Payment Discrepancies: Investigate and resolve any payment discrepancies, chargebacks, or customer inquiries regarding their accounts.
• Customer Service: Provide excellent customer service by addressing customer inquiries, concerns, and requests in a professional and timely manner.
• Collaborate with Other Departments: Work closely with sales, customer service, and finance teams to resolve issues and ensure a seamless flow of information.

Qualifications:

• Education: High school diploma or equivalent required; Associate's or Bachelor's degree in Accounting, Finance, or a related field is preferred.
• Experience:
  • At least 1-2 years of experience in accounts receivable, billing, or related financial roles.
  • Experience with accounting software (e.g., QuickBooks, SAP, or similar) is highly preferred.
  • Proficiency in Microsoft Excel (e.g., creating spreadsheets, formulas, data analysis).
• Skills:
  • Strong attention to detail and accuracy.
  • Excellent organizational and time management skills.
  • Ability to handle sensitive financial data with discretion.
  • Strong written and verbal communication skills.
  • Ability to work independently and as part of a team.