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Account Manager (Bev/Alc)

Ansira
Full-time
Remote
Sales & Business Development
The Account Manager of Client Partnership within our Bev/Alc Department, is responsible for providing support for daily account activities and client needs. This position assumes basic marketing fundamentals, strong written and verbal communication skills, general office/team administrative support, the ability to adapt to many types of client and team personalities and the ability to exercise discretion and independent judgment.

Responisbilities:   

  • Responsible for scheduling client meetings which includes the following: confirming availability with all parties; providing the necessary files, details, and agenda beforehand.  

  • Takes comprehensive notes during each meeting and provides timely recaps with action items  

  • Assists with gathering business and project requirements for each project or program 

  • Participant in internal and external ideation and brainstorming sessions  

  • Collaborates with Project Management and Delivery teams to ensure projects are brought in on time and within budget  

  • Owns, develops, and updates project briefs for new projects 

  • Responsible for gathering assets and feedback from both clients and key stakeholders and sharing the information with the internal team 

  • Reviews all content, design, and development deliverables for each project 

  • Responsible for managing the organization of multiple repository systems that hold valuable documentation and assets as it pertains to the clients supported (i.e., SharePoint) 

  • Proactively follows up with clients on key milestones and deadlines 

  • Works in tandem with internal teams to achieve overall account success and client satisfaction through flawlessly executing projects and day-to-day account duties, manage client related crisis and daily communications. 

  • Communicates effectively with the Client to maintain a clear understanding of Client priorities to help manage and guide internal teams accordingly 

  • Conduct weekly/bi-weekly status with the client   

  • Has a clear understanding of the capabilities of all agency departments and is able to effectively coordinate with each  

  • Strong understanding of the client's business and how Ansira’s work has an impact 

  • Manage client budgets and monthly billing procedures; communicate any budget variances to client and close any gaps.  Manage accounts receivable process for past due accounts. 

  • Escalate all red flags for current projects and on-going work to Client Partnership lead and SMEs and develop and lead the plan for resolution. 

 

REQUIREMENTS AND QUALIFICATIONS 

  • Bachelor’s Degree  

  • 3+ years’ experience working with client accounts in the beverage alcohol vertical in a fast-paced agency environment; prior advertising/marketing related experience with digital, email, and/or database marketing is highly preferred 

  • Experience and familiarity working on digital, tech savvy and data driven accounts is requiredMust understand the fundamentals of marketing and advertising 

  • Strong Microsoft Office skills (Excel, Word, Outlook, Power Point, One Drive) 

  • Strong organizational skills, including multitasking and time-management 

  • Fast paced, multi-tasking, assertive, ability to switch gears quickly, adaptable nature ; Solution oriented and resolution focused 

  • Ability to work well under stress of short turn-around deadlines 

  • Ability to interface with all levels of management, fellow team members, and all internal clients with a high degree of professionalism, strong written and verbal communication skills